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Please Report Fraud and
Program Abuse
When anyone who is involved in the Housing
Choice Voucher (HCV) program commits fraud or
abuses the resources of the program, someone
else get hurt. Fraud is very costly and
whenever someone abuses the scarce resources of
the program, a family in need may be prevented
from having access to a rent subsidy. Everyone
who is involved in the HCV program is required
to abide by the laws, rules and regulations
that govern the program. The Housing Authority
of the County of Cook (HACC) wants to know if
tenants, property owners or managers and/or
HACC employees are committing fraud or abusing
program resources. Please contact us by
telephone, in person, my mail or by email if
you suspect that someone is committing fraud.
You can also contact the HUD Office of the
Inspector General if you believe someone is
committing fraud.
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How To Report Fraud &
Abuse: It is easy to make a
confidential fraud report.
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By Phone: You can
report fraud by calling the HACC 24
hour Fraud Hotline at (312)542-4750.
You can also call (312) 663-5447 during
the business day and ask for Program
Integrity.Your call will be strictly
confidential. You do not have to leave
your name of phone number but if you
choose to do so, please let us know how
we can get in touch with you.
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By Mail or In Person:
For your convenience in making a
written fraud complaint, you can
download the form “Confidential Fraud
Complaint.” Complete the
form and mail it to: Housing Authority
of the County of Cook, Attention:
Program Integrity, 175 W. Jackson Blvd.
Suite 350, Chicago, IL 60604. You can
also visit our office and make your
fraud complaint. You will not be
required to identify yourself.
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By email: You can
report fraud by email at fraud@thehacc.org.
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To The HUD Office of the
Inspector General: If you
have knowledge that a manager or a
member of the HACC executive staff is
committing fraud or abuse and you are
concerned that your complaint to the
HACC will not be properly investigated,
you can call the confidential fraud
hotline of the HUD Office of the
Inspector General at (800) 347-3735.
You can also fax the Inspector General
at (202) 708-2451. Finally, you can
write to the Inspector General at Dept.
of HUD, 451 7th Street, S.W., Room
8270, Washington, DC 20410. You can
report any program fraud of any nature
and on any person to the HUD Inspector
General.
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What Is Tenant Fraud And
Abuse: Tenants who receive rent
subsidy from the HCV program are required
to provide complete and accurate
information about all of the people who
live in their household, to report all
household income and assets, and to
truthfully identify all of the people who
live in their household. Some examples
of fraud by tenants include allowing
someone to live in the subsidized housing
unit who is not authorized by the HACC to
live in the unit, subletting the
subsidized apartment, not telling the
HACC about all of the income from every
source that is received by members of the
household and not telling the HACC about
bank accounts and other household
assets. Tenants who win the lottery must
report the winning to the HACC. If you
are a tenant, it is important that you
read the tenant notice prepared by the
HUD Office of the Inspector General
entitled “Things You Should
Know.” This notice provides
details of tenant obligations and lists
the penalties for committing fraud.
In addition to providing complete and
accurate information, tenants in the
voucher program may not rent from
relatives without the prior approval of
the HACC and tenants cannot own or have
any interest in the property that
receives rental subsidy. Finally,
voucher tenants my not pay any money to
anyone to receive a housing voucher or
any program benefit and they may make
side payments to landlords. There are
other ways in which tenants can commit
fraud or abuse the voucher program. Let
us know if you know about any fraud.
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Fraud By Property Owners and
Managers: Owners and Managers
of property that is rented in the voucher
program cannot offer money or gifts to
HACC employees to obtain services under
the voucher program. In addition,
property owners cannot not live in the
unit that is receiving rent subsidy and
cannot rent to a relative without the
prior approval of the HACC. Property
owners and managers cannot accept rent
payments for units that are vacant or ask
tenants to make rent payments that are
greater than the amount approved by the
HACC, (side payments). There are other
ways in which Property Owners and
Managers can commit fraud and we want to
hear from you if you are aware of any
acts of fraud.
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HACC Employee Fraud: We
hold our employees to a high standard and
expect employees to engage in ethical
work practices and to avoid conflicts of
interest. As Public Service Employees,
HACC employees may not take money or
gifts of any nature for the services they
provide. HACC employees cannot have an
ownership interest in any unit rented
under the voucher program and HACC
Inspectors cannot inspect property that
is owned by family and friends.
Employees who process tenant and landlord
information cannot alter or omit
information for the benefit of the
landlord or the tenant and may not
process information for friends or
relatives. There are other ways in which
HACC employees can commit fraud. We rely
on the eyes, ears and reports from the
public to ensure the integrity of HACC
employees. We want to hear from you.
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